Improve customer satisfaction, experience, loyalty and revenue using Emotional Reciprocity
by Ronald S. Rodney · Last Updated Leave a Comment
If you believe you need happy staff to create a good customer experience…
… You simply have to see this short video about rewarding staff.
In fact I believe it will stop your CX success being sabotaged.
And believe me, when you hear about the call centre near the end of the video, you’ll want to take immediate action now.
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1. Customer Experience Improved
2. Customer Satisfaction Raised
3. Customer Revenue Boosted
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