Emotional Reciprocity makes dealing with your
company an enjoyable experience
Emotional Reciprocity helps you become more successful
Emotional Reciprocity is a powerful, new technique combining behavioural science and psychology.
Now that doesn't mean much until you realise.
Scientific studies have PROVED these two elements can boost customer satisfaction, loyalty and revenue.
The truth is, using Emotional Reciprocity...
... Helps you tip-toe into customers' hearts (snuggle down in there) and build an emotional bond with them.
And why's that so important?
Because today if you can't bond emotionally with customers - you'll LOSE them forever.
So we give you a simple cut & paste solution that you put in your emails to build that bond.
Here's how we help you:
Why this works so well
Emotions:
Now if your BS meter needle is starting to wiggle...
... Psychological research has PROVED BEYOND DOUBT almost all human decisions are based on emotion. (See that here).
And recent studies PROVE the best way to tap into emotions is by using stories. (See that here).
But – and this is important - it’s the type of stories you tell that makes a difference (See that here). And that’s our secret sauce.
Reciprocity:
People know about reciprocity. But almost everyone gets it wrong when trying to use it.
And the reason?
Most people first think about what they want.
But the key to reciprocity success is:
Before you ask a customer to do something, give them something first.
We help you do this the correct way so reciprocity works for you and your customers.
Easy to use with your current system
And the good news is...
... Using Emotional Reciprocity doesn’t mean changing everything you do – you use it with your current system.
And although it’s a POWERFUL technique. No training is needed to use it. It’s not hard to do.
Quite simply this is an easier way to improve customer experience.
But wait there's danger ahead
Because what's shocking is.
Dangerous leaks in your customer experience are preventing you connecting emotionally with customers.
And the leaks come from simple actions such as:
1. When you give customers a bill – and they pay it.
2. When a customer has a problem – and you fix it.
3. When a person buys from you – and you supply it.
But in each of these steps you're losing a chance to increase satisfaction, loyalty and revenue.
Make your customer experience feel more personal
You see there’s NO emotion involved... There’s NO bonding... There's NO difference to what other companies do.
They are all logical business-to-customer actions.
But those sort of actions don't help you build long-lasting customer relationships.
So instead of you dealing with customers on a logical basis.
We give you story gift/reward packages so your actions feel more person-to-person. And help you bond emotionally with customers.
What to do next... And a money back guarantee
So why not try Epok for FREE for 60 days before making a final decision. Or click this link to get 6 CX tips for Success.
And don't forget, you get an industry first. A full money back guarantee. And our guarantee is simple:
"Try our service and if it doesn't help you, we will give you all your money back."
So why look at the FREE no-risk trial while this is fresh on your mind. The results will blow you away.