...Customer satisfaction, experience,
loyalty and REVENUE
Emotional Reciprocity makes dealing with your
company an enjoyable experience
Fix customer experience leaks with Emotional Reciprocity
Simple leaks in your customer experience are hindering your progress.
Yet use Emotional Reciprocity and that stops almost instantly.
You see Emotional Reciprocity is a powerful, new technique, combining two human behaviours.
And you can use it with you currently system with no disruption.
How to achieve revenue growth with existing customers
Connect with customers emotions and you'll see a rise in revenue. Add reciprocity to the mix and the rise is huge.
Because scientific studies prove when you use reciprocity correctly - revenue almost always increases.
But that's not all...
... Other KPI's improve • Customers are happier • Teams feel empowered • You leave your peers in awe • You future-proof your success.
A simple, new idea to increase revenue
You could become a CX award winner
Create emotional bonds to improve customer experience
All successful CX pros and marketers are now creating emotional bonds with customers.
And the reason's simple.
Today, if you want customers to feel the experience was wonderful… It's vital you appeal to customer emotions.
Using Emotional Reciprocity makes it easier for you to do this. And when you do it, you get the Trojan Horse Effect.
It's risk-free and easy to do
There's this exciting new way to improve customer loyalty
Almost all CX solutions have unexpected leaks.
This is why, through no fault of yours, you've
not seen the success you expected
This makes teams happy
Our service makes teams happier and feel more engaged.
One of the most powerful features of Epok is frontline and online teams can quickly and easily create a bond with customers.
It means when any member of staff has contact with a customer (be it online, face to face, via an app or an email) they can give them a story gift/reward package when they see a need.
Giving teams that power makes them feel good and part of the customer experience process.
Frontline and online teams feel part of
the customer experience process
We guarantee results or you pay nothing
We give you a Money Back Guarantee because scientists and psychologists have PROVED reciprocity works.
Does it work every time on everyone? Hell no. But...
With our technique it works on most people, be they 50+, millennials or Gen Z. And that's why we can confidently give you a guarantee.
And yes, every CX programme, platform and provider claims their service works. Yet how many guarantee it?
How many will GIVE YOU YOUR MONEY BACK if your customer satisfaction, experience, loyalty or revenue drops?
Our Money Back Guarantee protects you completely
When you join you get 24/7 support
We're always here for you with 24/7 support
We're here to make your life easier. And we'll do whatever it takes to make sure everything runs smoothly.
So if you do have a problem...
When you join you gain access to our friendly 24 hour support line.
It means if you're not happy about something you can quickly and easily contact someone.