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Reciprocity Is the Key

You've seen it in your personal life:

When someone gives you a gift, does you a favour or is continually nice to you​...

... You feel an urge to repay them in some way.

Your customers feel the same as YOU.

And here's why:

The urge is down to RECIPROCITY and ​most of us fall for it...

... "I'll get the next round of drinks."​

... "It's our turn to invite you round."

... "We can't go round to them and turn up empty-handed."

So start giving your customers surprise Thank You gifts. Exceed their expectations. Show them you value them. You'll be amazed how they repay.

Treat ​customers as individuals (not as numbers) and you'll enjoy all the benefits reciprocity brings.

Go back now, let's make it happen for you.​

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