I'm sure you've noticed this.
Succeeding at customer experience is becoming more difficult.
And the truth is, doing what you've always done isn't going to cut it anymore.
Yet many CX pros and marketers haven't changed what they're doing, even though the world has dramatically changed.
And you know what...
... They never see disaster coming.
Here's what I mean
It's like in 1962, when David Bernays and Charles Sawyer looked at glacier "511" in Peru to see if it could cause an avalanche.
What they found was SHOCKING
The warning signs were all there and thousands of people were just a hand clap away from disaster.
So they rushed to tell people. And more people.
And of course, Bernays and Sawyer were threatened with jail for causing a panic...
... 8 years later the world's deadliest glacier claimed about 18,000 lives.
So let me ask you.
With customer expectations increasing...
... With customer loyalty declining...
... With customer satisfaction sinking.
Are you going to take notice of these warning signs and act now to avoid disaster?
Or will you carry on as if nothing's wrong?
By acting NOW you avoid future disaster. Contact me today if you have any questions about how to start.
Don't wait. Not for one second. This is too important.
Thanks for your time.
Ronald S. Rodney
Co-Founder of Epok.com