Epok.com

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A Simple Guide To Help You
Whitelist Our Emails

And a useful gift for you to say Thank You 
for helping me get the word out about Epok.com

As you know your list is the lifeblood of any business.

So doesn’t it make sense to do everything possible to make sure people get your emails?

Obvious isn’t it.

Yet look at the huge mistake we've been making.

In the past people have told us they weren't getting all our emails.

And we’d say…

They must have ended up in your spam folder – Please be kind and let them out.

How lame was that.

Because like you, people are busy. Who’s got time to work out how to whitelist your emails.

I decided to put things right

So I’ve put together instructions on how to whitelist our email address so you don’t miss the important emails I'll be sending you.

And as a special gift to you:

I’ve created an unbranded pdf of the instructions below so you can give them to your new subscribers.

Like I said, this is my gift to you and I hope you find it useful.

To get a copy of the instructions simply reply to my email that linked to this page and write "I’d like the pdf whitelist instructions."

Also please bear in mind with the various updates these companies do some of these instructions are bound to change.

If you see any errors in the guide, please let me know so I can give you props for helping everyone out.

Click the name for the instructions:

OUTLOOK & OFFICE 365

GMAIL

iPHONE MAIL

OUTLOOK MOBILE APP

GMAIL MOBILE APP

YAHOO MAIL

OUTLOOK.COM

AOL MAIL

Here’s how to add our email address to your "Safe senders" list on Outlook:

  1. 1
    Right click our email in the Inbox email list pane.
  2. 2
    On the menu that comes up, hover your mouse over the Junk category.
  3. 3
    Click on Never block sender.
  4. 4
    A popup should appear saying the email has been added to your Safe Senders List.
  5. 5
    Click OK.

And if you want to add our email to your address book:

  1. 1
    Open the email.
  2. 2
    Right click on the from address.
  3. 3
    Choose the add to contacts option.

OUTLOOK & OFFICE 365

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OUTLOOK MOBILE APP

Here’s how to add our email to your list of Focused Inbox on the Outlook App:

  1. 1
    Open our email.
  2. 2
    Click the dropdown menu (usually has 3 dots) on the top right of your Inbox.
  3. 3
    On the menu displayed tap Move to Focused Inbox.
  4. 4
    Click the Move this and all future messages button.
  5. 5
    Click Move.

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Here’s how to add our email address to your "Safe List" on Outlook.com:

  1. 1
    Click the gear icon on the top right.
  2. 2
    Select Options in the dropdown list.
  3. 3
    On the Options page under Preventing junk email click Safe and blocked senders.
  4. 4
    Click the link Safe senders on the next page.
  5. 5
    Enter our email address in the text box.
  6. 6
    Click Add to List.

Also check the junk folder. And if you see one of our emails, open it and click the Wait it's Safe option.

OUTLOOK.COM

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GMAIL

Here’s how to add our email to your contacts list.

  1. 1
    Open our email and hover over our name.
  2. 2
    In the pop up window that appears click the add to contact link.
  3. 3
    If that link does not appear, click the More info link.
  4. 4
    If you have to click the More info link a panel will appear on the right hand side.
  5. 5
    In the top right of the panel is an add to contacts icon. Click that.

Also check the Promotions tab.

If you find our email in the Promotions tab Click the email and drag it to the Primary Inbox Tab.

Also check the Spam folder. 

If you see our email there, click the box next to it, then click the button on the toolbar, labelled Not Spam.

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Here’s how to add our email address to your contacts in the Gmail Mobile App:

  1. 1
    Open our email, then press on our name in the opened email.
  2. 2
    A popup window appears click copy.
  3. 3
    Go back to the inbox and click the menu icon (usually has 3 dots) in the top left.
  4. 4
    Click the Contacts tab, near the bottom of the list, under Google Apps.
  5. 5
    Click the plus sign to add a contact.
  6. 6
    Press down in the email field for a couple of seconds and paste our email.

GMAIL MOBILE APP

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AOL MAIL

Here’s how to add our email to your address book.

  1. 1
    Open our email and click the show details link next to our email address in the From field.
  2. 2
    Move your mouse over or tap our email address to show the menu.
  3. 3
    Click or tap Add contact in the menu displayed.
  4. 4
    Add our address in the name field.
  5. 5
    Click add contact.

Also check the Spam folder. 

If you see our email there, right click the email, then click Not Spam.

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Here’s how to add our email address to your contacts to stop them ending up in the Junk folder:

  1. 1
    Open our email, then press/tap on our name in the From line.
  2. 2
    On the next screen choose create new contact.
  3. 3
    Press done.

If our email is in the Junk folder. Slide the email to the left to see options and more. Then select Mark as Not Junk.

iPHONE MAIL

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YAHOO MAIL

To make sure you get our emails with Yahoo Mail it's probably best to create a filter. Here's how to do it:

  1. 1
    Click the Gear icon in the top right navigation bar.
  2. 2
    Select Settings from the list that drops down.
  3. 3
    Choose Filters located on the left side of the page.
  4. 4
    Click the Add button on the Filters page.
  5. 5
    Create a name e.g. Whitelist in the Filter name field.
  6. 6
    In the From field leave the default Contains selected.
  7. 7
    Enter our email address in the text box next to Contains.
  8. 8
    Choose the destination folder where you would like the message delivered e.g. Inbox.
  9. 9
    Click Save.
  10. 10
    On the next screen you’ll see deliver to Inbox if From contains (with the email address you put).
  11. 11
    Click Save.

Also check the Spam folder. 

If you see our email there, open the email, then click Not Spam on the top toolbar.

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